Service

Service When and Where You Need It

Our customer-centric approach delivers fast and reliable service when you need it most. With our qualified field service experts and remote technicians, we ensure you get the best value for maximized uptime and peace of mind. Gain seamless connectivity to global experts to diagnose issues and get real-time insight before major malfunctions and shutdowns take place, and negatively impact your process.

  • In-house training center
  • Convenient in-region customer service and support
  • 24-hour emergency response
  • Remote technical support and diagnosis
  • Analytical method optimization
  • Analyzer field service and repair
  • Commissioning
  • Extended warranty agreements
  • In-house Excimer Lamp Module Repair
  • On-site service agreements
  • Startup Assistance
  • Upgrades and spares

TECHNICAL SUPPORT

We are ready to assist you with any technical or service-related inquiries that you may have. Recognizing that every customer requires different levels of support to meet and maintain their objectives, our Customer Service and Technical Support Team is made up of factory trained and certified support experts located around the world to provide the highest quality support and service when and where you need it most.

Technical support on weekdays

8.00 am – 4.30 pm CST

Phone:  +1 (713) 947-9591

support@cosaxentaur.com

GOT A QUESTION?  WE’RE HERE TO HELP.